FAQs

How do I place an order?

When you see an item you like, click on "Add To Cart" and continue shopping until you are ready to complete your purchase. Then click on “Go To Cart” from that page click on "Checkout" to confirm your quantity and items, and enter your name, address and shipping details then click on "Complete Order" to finish with payment details.

When and how will I receive my order confirmation?

Within 5-15 minutes of placing your order, you will receive an email confirming that Instamojo has received your order. You will receive a second email with tracking information when your order ships.

I’ve ordered something, can I add more things to my order?

Yes, of course! If you buy more products on the same day, we’ll ship them as part of the same order. They may or may not ship together in the same box, however.

What do I do if I made a mistake with my personal/shipping information? Can I update?

No worries, just contact us on e-mail anubhaupadhya+art@gmail.com with the corrections and we’ll take care of the rest.

How do I check my order status?

Once your order has shipped, you will receive a shipping confirmation email and SMS so you can track your order (If a mobile number not provided at the time of order placement, you can add it to your order later also. Just log in to your account and add a mobile number to the order).

Whilst we make every effort to meet the timescale, during busy periods, deliveries might be a little longer. We apologize if this is the case, but we will do our best to get your order sent out as quickly as possible. If you’re having trouble tracking your order, please contact us!

What payment methods do you accept?

All major credit cards, debit cards, wallets and net-banking are accepted.

My payment card isn’t being accepted?

This might be because the information has not been entered correctly, but if you’ve checked all the entered information and it is definitely correct, you could try a different card, Paypal, or you can contact us via email/call and we’ll look into it for you. Sometimes it happens due to banks servers being down for upgrading etc.

What shipping careers are used? Who will deliver my order?

After the payments come through Instamojo, we use standard Indian courier services to ship artworks across India.

Printing and color variations?

Due to the nature of screen to print resolution, please be aware that some color variations might occur.

Art Prints Care

To prevent fading or color distortion, it’s best to hang your paper print in a cool, dry space and out of direct sunlight.

Remove dust by using either compressed air or by brushing lightly with a soft, lint-free, microfiber cloth.

Never use water or cleaning products of any kind to clean your paper print, as they will cause the inks to fade / run. Framing is always a good option to protect art prints from dust, water damage, and tears.

Always handle your art print by its edges. Hold each side equally to avoid bends and dimples.

Never stack anything on top of your paper print.

Welcome to the world of Art By Ahbuna!